Integrating AI Scribes—What to Include in Your Patient Consent Forms

As artificial intelligence (AI) technology becomes more integrated into healthcare, the use of AI scribes is emerging as a popular solution for medical practices. AI scribes offer an efficient way to document patient conversations in real-time, enabling healthcare providers to focus more fully on patient care. However, this technological advancement also brings privacy and compliance considerations that healthcare providers need to address thoughtfully.

In this post, we’ll walk you through five key elements to include in your AI scribe consent forms, along with two essential bonus tips to ensure your practice meets legal standards while fostering trust with patients.

Five Key Elements to Include in AI Scribe Consent Forms

Purpose of the AI Scribe

Clearly outline that the AI scribe is used to record and transcribe medical consultations into your electronic health records (EHR). Highlight that this technology aims to enhance accuracy and efficiency, enabling providers to dedicate more attention to patients rather than screens.

Functionality and Workflow

Describe how your AI scribe works. For instance, explain that it captures audio, converts it to text, and requires provider review before finalizing the record. This ensures transparency regarding the process and allows patients to understand the technology’s role in their care.

Benefits for Patients

Highlight the advantages of using an AI scribe, such as improved record accuracy and uninterrupted patient interactions. Sharing the potential benefits helps patients see the value of the technology in their care.

Privacy and Security Measures

Assure patients that data security is a top priority. Explain how the AI scribe software complies with HIPAA and other relevant privacy regulations. Detail the encryption methods and state and federal laws that protect their information, such as the Federal Wiretap Act.

Patient Choice and Autonomy

Empower patients by informing them of their choice to consent to or opt out of using the AI scribe without affecting the quality of their care. Explain the opt-out process and make sure patients know they can revoke consent at any time.

Two Essential Bonus Tips for AI Scribe Integration

Review the Privacy Policy of Your AI Scribe Software

Ensure your chosen software provides a comprehensive privacy policy. This document should detail how patient data is stored, transmitted, and secured. If the privacy policy is inaccessible, this could be a red flag, and it might be worth considering an alternative provider. Sharing the privacy policy with patients adds an extra layer of transparency and security.

Implementing and Documenting Consent

Before using the AI scribe, inform patients verbally and in writing that an AI system will be documenting their consultation. Make sure the consent form is accessible in multiple formats and languages to accommodate diverse patient needs. Finally, maintain a copy of the signed consent form in each patient’s EHR for future verification. 

To Wrap Up

Creating a clear, thorough consent form for AI scribes is essential for protecting your practice legally and building trust with patients. If you’re interested in learning more about incorporating AI scribes or need assistance crafting a compliant consent form, check out our Practice Protection Program, or schedule a complimentary 20-minute consultation.